Terms and Conditions

Delivery terms

1. Offer and Conclusion of Contract

1.1 An order is only considered accepted by us once it has been confirmed by us in writing.
1.2 Until then, our offer is non-binding.
1.3 Amendments, modifications, or supplementary agreements, in whole or in part, of any kind, require our written confirmation to be valid.
1.4 Orders placed are irrevocable unless we agree to a cancellation in writing.
1.5 In this case, we may invoice the customer for expenses incurred in the interim and lost profits amounting to at least 15% of the net invoice value.
1.6 Descriptions, illustrations, and technical dimensions contained in printed materials are only approximate, and we are under no obligation to notify the customer of any changes.
1.7 We reserve all proprietary and copyright rights to illustrations, drawings, and other documents.
1.8 Returned goods will only be accepted with our prior consent.
1.9 Samples are only supplied against payment.

2. Prizes

2.1 Prices are ex-works, excluding packaging, and are quoted in euros.
2.2 For amounts marked "indicative price," we may invoice a difference of up to ±20% from the agreed indicative price.
2.3 Packaging is charged at cost and is non-returnable.

3. Payment terms

3.1 Unless otherwise agreed, payments are due within 30 days of the invoice date, in cash and without any deductions, to our payment office.
3.2 If payments are deferred or made later than agreed, interest at a rate of at least 3% above the respective national bank discount rate will be charged for the overdue payment, without prior notice of default.
3.3 Withholding payments or offsetting them against any counterclaims by the customer is excluded.
3.4 A complaint regarding defects by the customer does not suspend the obligation to make timely payments.

4. Delivery time

4.1 We strive to adhere to the stated delivery time, which begins as soon as all details of the order have been clarified and agreement has been reached on the terms of the contract.
4.2 The delivery period refers to completion at the factory.
4.3 Unforeseen events beyond our control – e.g., operational disruptions, rejects, material shortages at our company or our suppliers, force majeure – that delay, significantly impede, or render impossible the execution of accepted orders entitle us, without any liability for damages to the customer, to postpone delivery accordingly or to withdraw from the contract.
4.4 Partial deliveries are permitted.

5. Shipping

5.1 Shipping is always at the buyer's risk, even if delivery free to the destination has been agreed.
5.2 If shipping is delayed due to the buyer's fault, the risk passes to the buyer from the date the goods are ready for shipment.
5.3 Insurance against transport damage will only be taken out at the buyer's request and expense.
5.4 Unless otherwise agreed, the method of shipment will be determined at our discretion.

6. Complaints

6.1 Complaints of any kind will only be considered if they are submitted in writing no later than 8 days after receipt of the goods.
6.2 Hidden defects can be claimed within 3 months of receipt of the goods.
6.3 For overseas deliveries, the buyer must ensure that any complaints regarding defects are submitted before shipment and can be inspected by us.
6.4 Transferring the goods to third parties, as well as shipping them, constitutes unconditional acceptance.
6.5 Return of defective goods can only be made at our request and always carriage paid and at the buyer's risk.

7. Liability for Defects

7.1 We are liable for justified defects in the delivery only to the extent that, at our discretion, the goods are repaired or replaced. Further claims are expressly excluded.
7.2 Liability is contingent upon the absence of characteristics of the goods stipulated in the service contract or faulty workmanship.
7.3 We are liable for material defects only to the extent that we should have recognized the defect by exercising due professional care.
7.4 We exclude all liability for natural wear and tear, damage resulting from natural wear and tear, improper handling, excessive use, unauthorized repairs by the customer, or modifications made by third parties.
7.5 We are not obligated to remedy defects as long as the customer has not fulfilled their payment obligations.
7.6 The customer shall grant us the necessary time and opportunity, free of charge, to carry out all modifications we deem necessary and to deliver replacement parts or substitute goods.
7.7 When manufacturing according to drawings or other documents provided by the customer, we are only liable for execution in accordance with those drawings or documents.
7.8 If we are entrusted with solving design problems, liability for defects can only be asserted if the customer proves, within the period for notification of defects, that the product culpably does not conform to the generally accepted state of the art.
7.9 The customer shall bear any costs incurred by us due to unjustified notification of defects.

8. Retention of Title

8.1 The goods remain our property until full payment has been received.
8.2 We retain title to the goods, which grants us co-ownership of the machinery or equipment into which our goods are installed.
8.3 Pledging or assigning the goods as security is prohibited. We must be notified immediately of any seizure by third parties.

9. Place of Performance and Jurisdiction

9.1 The place of performance for delivery and payment is the location of our factory.
9.2 For all disputes arising from the contractual relationship, the place of jurisdiction for our company shall be deemed agreed. This also applies to actions on bills of exchange.

10. Obligations of the Contract

10.1 We accept all orders only on the basis of the above terms and conditions.
10.2 Any differing terms and conditions stipulated by the customer are invalid and do not obligate us to object, as our terms and conditions were already communicated in the offer and form the basis of the delivery contract with us.
10.3 The contract remains binding even if individual clauses of its terms and conditions are invalid. German law shall apply exclusively to the interpretation of this agreement.


Status: March 17, 2025